Coaching Testimonials


“Shelley’s intelligence, interpersonal skills, integrity and commitment to understanding life’s challenges at their deepest level make her a phenomenal coach. My time with her literally changed my life. Long after our last session, I’m still practicing the Self-sustaining habits she encouraged me to adopt, still exploring the insights I had in our time together, and still using the life skills I learned from her.”

Joan Hughes, CEM, CMVP, IEA, Energy and Water Manager, NASA Langley Research Center


"I wasn't even sure what I was searching for when I connected with Shelley. I just knew I wanted change in my life and wasn't certain where to start. She partnered with me through the process of creating healthy boundaries, releasing shame and anger from my past, and helped me find my voice and be compassionate with myself. With Shelley's help, I have been empowered to advocate for my self and others, to release the guilt that comes with self-care, and to dare to "play big" and "be seen."

In addition to my inner work, Shelley has been an incredible resource professionally. She has helped me to clarify my goals, narrow my focus and generate work for myself that feeds my soul and is aligned with my core values. 

Every session with Shelley is therapeutic and eye-opening. She listens deeply and asks questions with genuine curiosity. She's able to see the themes in our conversations and track the information I share with her and helps me to see the patterns in my life that I have been blind to or chosen to ignore. Shelley names the "elephant in the room" with an approach that is honest and kind.

Shelley offers a beautiful balance of inquiry and encouragement. She is gentle, patient, and direct, giving insightful feedback with genuine empathy." 

Rebekah Easter, Red Lodge Body Works

“I have known Shelley Hayes since 2012 in her role as Professional Coach. In her role as coach/mentor, she has been instrumental in my progress in multiple areas including professional development/leadership skills as well as in overall life skills and self-awareness. With her guidance and education, I have been able to work through several very difficult situations in my department and also to facilitate improvements in the day-to-day working relationships & the environment in my department. Most importantly, through utilizing knowledge and guidance gained via her coaching, I have seen major improvements in my personal life, health, and happiness and have gained the ability to develop better balance in my personal and professional lives. I heartily recommend Shelley Hayes in her role as Professional Coach!”

Kathleen Davis, MD, AAAAI, FACAAI, Department Chair, Allergy, Asthma & Immunology, Billings Clinic

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“On this journey, Shelley has become one of my main support systems who I can trust and rely on.  She is professional, and at the same time each session is relaxed and nurturing and I walk away feeling more confident and empowered.  I have always thought of myself being self-aware, however, Shelley offers new perceptions and insights on feelings and behaviours which resonate with me to shift in the direction I want to.

Shelley offers unique and individualized support.  Empowerment coaching is definitely helpful if you are with as compassionate and understanding a coach as Shelley is, and I recommend her to anyone who wants to make any positive change in their life!  Empowerment coaching has been a wonderful addition to my life!”

Candace Cowan, Certified Personal Trainer, Group Fitness Instructor, Dance Coach, Fly Fitness & Wellness Inc.

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“Shelley is a rare and fortunate find for any company or individual. She strives to foster the best in others (and herself) on a daily basis.  Her ability to meet people where they are at in their own individual growth journeys – from personal empowerment to executive level leadership – is incredible.  She applies compassion, intuition, and an expansive repertoire of experience to each and every client she serves. I have grown both personally and professionally as a result of her mentorship and coaching. Her strengths-based philosophy encourages leaders and teams to embrace their authentic and true selves, which builds trust in teams and creates leaders who are best positioned to grow and mentor others. As a life long learner and highly motivated individual, her commitment to excellence is unwavering – but the ways in which she fosters excellence in others is truly an art.”

Megan Kongaika, AVP Public Relations, Altana Federal Credit Union

“From the time Shelley Hayes joined our organization in 2008, I was impressed with her strategic mindset, exceptional communication skills, drive and tenaciousness. She was hired to lead the corporate training program which was merely a concept before she arrived. She took the reins, and within a very short time, presented curriculum to support the corporate university model. Her positive, professional demeanor engendered the support of individuals at every level of the organization. She gained executive leadership endorsement for our training initiatives which was critical to the launch and long-term workforce development.

Shelley was an instrumental team member of the leadership group that introduced Gallup’s Strengths Finder assessment and Strengths training to our workforce. This work heavily influenced her strengths-based approach to personal and executive coaching, leading individuals to a higher level of performance. It is without reservation that I send this endorsement of Shelley as an organizational development professional and coach.”

LynAnn Henderson, Executive Vice President Business Development, EBMS, Inc.


“Shelley coached me through some challenging events and also used her skills to help me see things from a completely different perspective. That is the beauty of what she does. She has tools to help with growth and leadership.  I can honestly say that the time spent with Shelley was a tremendous benefit to me personally and professionally.

One area that we have worked hard on is team building within our leadership as well as our staff. Shelley led our leadership team through the Strengthsfinders so that we could identify our own strengths and understand those of our fellow leaders and how we complement each other.  This exercise helped our team to grow and improve how we communicate with each other and decide who might be the best person for certain projects given their strengths.  Shelley also facilitated some team building for all of our staff. She used liberating structures to make it meaningful and fun.

We were able to increase staff participation in departmental initiatives and effectively move our employee engagement scores from 78% in 2014, to 83.8% in 2015.”

Barb Sakahara RN, BSN, CNOR, Director, Billings Clinic Surgery Center, GI, Endo, and Radiology Nursing, Billings Clinic

“Shelley is a talented leader who has a flair for motivating, encouraging, and calling people to action. Not only are her training sessions informative and thought-provoking, but she has also demonstrated her ability to strategize and create an overall “culture of learning” with her program. Her knack for communicating effectively with a diverse group of employees is hard to come by, and she is a great asset.”

Amanda Hannah, Manager of Occupational Health & Wellness at Billings Clinic, Billings Clinic